E-commerce at the Market Surveillance Day 2018

More than 100 representatives from the Swedish market surveillance authorities gathered in Stockholm to exchange experiences and to discuss many of the challenges of today. Increasing e-commerce poses new legal and practical difficulties and is one of the most important challenges for public authorities. How are products sold on-line to be controlled? How are manufacturers identified and traced? What are the responsibilities of service providers that makes on-line platforms available for the marketing of goods? Which powers are available to authorities? That an increasing number of products are sold directly from third countries to consumers requires efficient cooperation between customs and market surveillance authorities. How can such cooperation be strengthened? These are some of the questions that were dealt with.

E-commerce at the Market Surveillance Day 2018
Authorities discover an increasing number of non-compliant products that are sold via different on-line platforms.


”The Market Surveillance Day” is organised every other year. It is a large workshop where inspectors, legal advisors and other staff who work with market surveillance meet to discuss topical issues in order to make market surveillance more efficient. The theme for this year’s event was control of products sold on-line.

The Board for Accreditation and Conformity Assessment informed of the fundamental principles and objectives of market surveillance, how coordination of the Swedish market surveillance is performed and of current legal initiatives at national and EU level.

The Work Environment Agency presented the results of its governmental assignment on how to improve market analyses in order to achieve a more effective control.

The Board of Housing, Building and Planning raised cases where companies make themselves unavailable and best ways to deal with such situations.

Customs and the Electrical Safety Agency gave examples on how cooperation on border controls could be performed.

The Medical Products Agency shared its experience on market surveillance of products sold on-line and the Work Environment Agency and the Chemical Agency presented the work in the Market Surveillance Council task force on e-commerce.

The Consumer Agency informed of the consumer law applicable on internet sales and the Electrical Safety Board underlined the need for increased information to consumers.

All presentations are available here (in Swedish only).

More than 100 representatives from the authorities of the Market Surveillance Council participated in the workshop.
The Medical Products Agency shares its experiences of market surveillance of products sold on-line.
There were plenty of possibilities for group discussions.